Verónica Pérez-Rosas
2020
Inferring Social Media Users’ Mental Health Status from Multimodal Information
Zhentao Xu
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Verónica Pérez-Rosas
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Rada Mihalcea
Proceedings of The 12th Language Resources and Evaluation Conference
Worldwide, an increasing number of people are suffering from mental health disorders such as depression and anxiety. In the United States alone, one in every four adults suffers from a mental health condition, which makes mental health a pressing concern. In this paper, we explore the use of multimodal cues present in social media posts to predict users’ mental health status. Specifically, we focus on identifying social media activity that either indicates a mental health condition or its onset. We collect posts from Flickr and apply a multimodal approach that consists of jointly analyzing language, visual, and metadata cues and their relation to mental health. We conduct several classification experiments aiming to discriminate between (1) healthy users and users affected by a mental health illness; and (2) healthy users and users prone to mental illness. Our experimental results indicate that using multiple modalities can improve the performance of this classification task as compared to the use of one modality at a time, and can provide important cues into a user’s mental status.
Counseling-Style Reflection Generation Using Generative Pretrained Transformers with Augmented Context
Siqi Shen
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Charles Welch
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Rada Mihalcea
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Verónica Pérez-Rosas
Proceedings of the 21th Annual Meeting of the Special Interest Group on Discourse and Dialogue
We introduce a counseling dialogue system that seeks to assist counselors while they are learning and refining their counseling skills. The system generates counselors’reflections – i.e., responses that reflect back on what the client has said given the dialogue history. Our method builds upon the new generative pretrained transformer architecture and enhances it with context augmentation techniques inspired by traditional strategies used during counselor training. Through a set of comparative experiments, we show that the system that incorporates these strategies performs better in the reflection generation task than a system that is just fine-tuned with counseling conversations. To confirm our findings, we present a human evaluation study that shows that our system generates naturally-looking reflections that are also stylistically and grammatically correct.
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