Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In this work, we propose to build a reference-free evaluator and exploit the power of semi-supervised training and pretrained (masked) language models. Experimental results demonstrate that the proposed evaluator achieves a strong correlation (> 0.6) with human judgement and generalizes robustly to diverse responses and corpora. We open-source the code and data in https://github.com/ZHAOTING/dialog-processing.

Ainu is an unwritten language that has been spoken by Ainu people who are one of the ethnic groups in Japan. It is recognized as critically endangered by UNESCO and archiving and documentation of its language heritage is of paramount importance. Although a considerable amount of voice recordings of Ainu folklore has been produced and accumulated to save their culture, only a quite limited parts of them are transcribed so far. Thus, we started a project of automatic speech recognition (ASR) for the Ainu language in order to contribute to the development of annotated language archives. In this paper, we report speech corpus development and the structure and performance of end-to-end ASR for Ainu. We investigated four modeling units (phone, syllable, word piece, and word) and found that the syllable-based model performed best in terms of both word and phone recognition accuracy, which were about 60% and over 85% respectively in speaker-open condition. Furthermore, word and phone accuracy of 80% and 90% has been achieved in a speaker-closed setting. We also found out that a multilingual ASR training with additional speech corpora of English and Japanese further improves the speaker-open test accuracy.

We describe an attentive listening system for the autonomous android robot ERICA. The proposed system generates several types of listener responses: backchannels, repeats, elaborating questions, assessments, generic sentimental responses, and generic responses. In this paper, we report a subjective experiment with 20 elderly people. First, we evaluated each system utterance excluding backchannels and generic responses, in an offline manner. It was found that most of the system utterances were linguistically appropriate, and they elicited positive reactions from the subjects. Furthermore, 58.2% of the responses were acknowledged as being appropriate listener responses. We also compared the proposed system with a WOZ system where a human operator was operating the robot. From the subjective evaluation, the proposed system achieved comparable scores in basic skills of attentive listening such as encouragement to talk, focused on the talk, and actively listening. It was also found that there is still a gap between the system and the WOZ for more sophisticated skills such as dialogue understanding, showing interest, and empathy towards the user.