Neural abstractive summarization models are prone to generate content inconsistent with the source document, i.e. unfaithful. Existing automatic metrics do not capture such mistakes effectively. We tackle the problem of evaluating faithfulness of a generated summary given its source document. We first collected human annotations of faithfulness for outputs from numerous models on two datasets. We find that current models exhibit a trade-off between abstractiveness and faithfulness: outputs with less word overlap with the source document are more likely to be unfaithful. Next, we propose an automatic question answering (QA) based metric for faithfulness, FEQA, which leverages recent advances in reading comprehension. Given question-answer pairs generated from the summary, a QA model extracts answers from the document; non-matched answers indicate unfaithful information in the summary. Among metrics based on word overlap, embedding similarity, and learned language understanding models, our QA-based metric has significantly higher correlation with human faithfulness scores, especially on highly abstractive summaries.

In many languages like Arabic, diacritics are used to specify pronunciations as well as meanings. Such diacritics are often omitted in written text, increasing the number of possible pronunciations and meanings for a word. This results in a more ambiguous text making computational processing on such text more difficult. Diacritic restoration is the task of restoring missing diacritics in the written text. Most state-of-the-art diacritic restoration models are built on character level information which helps generalize the model to unseen data, but presumably lose useful information at the word level. Thus, to compensate for this loss, we investigate the use of multi-task learning to jointly optimize diacritic restoration with related NLP problems namely word segmentation, part-of-speech tagging, and syntactic diacritization. We use Arabic as a case study since it has sufficient data resources for tasks that we consider in our joint modeling. Our joint models significantly outperform the baselines and are comparable to the state-of-the-art models that are more complex relying on morphological analyzers and/or a lot more data (e.g. dialectal data).

The increased focus on misinformation has spurred development of data and systems for detecting the veracity of a claim as well as retrieving authoritative evidence. The Fact Extraction and VERification (FEVER) dataset provides such a resource for evaluating endto- end fact-checking, requiring retrieval of evidence from Wikipedia to validate a veracity prediction. We show that current systems for FEVER are vulnerable to three categories of realistic challenges for fact-checking – multiple propositions, temporal reasoning, and ambiguity and lexical variation – and introduce a resource with these types of claims. Then we present a system designed to be resilient to these “attacks” using multiple pointer networks for document selection and jointly modeling a sequence of evidence sentences and veracity relation predictions. We find that in handling these attacks we obtain state-of-the-art results on FEVER, largely due to improved evidence retrieval.

Summarizing data samples by quantitative measures has a long history, with descriptive statistics being a case in point. However, as natural language processing methods flourish, there are still insufficient characteristic metrics to describe a collection of texts in terms of the words, sentences, or paragraphs they comprise. In this work, we propose metrics of diversity, density, and homogeneity that quantitatively measure the dispersion, sparsity, and uniformity of a text collection. We conduct a series of simulations to verify that each metric holds desired properties and resonates with human intuitions. Experiments on real-world datasets demonstrate that the proposed characteristic metrics are highly correlated with text classification performance of a renowned model, BERT, which could inspire future applications.

Intent classification (IC) and slot filling (SF) are core components in most goal-oriented dialogue systems. Current IC/SF models perform poorly when the number of training examples per class is small. We propose a new few-shot learning task, few-shot IC/SF, to study and improve the performance of IC and SF models on classes not seen at training time in ultra low resource scenarios. We establish a few-shot IC/SF benchmark by defining few-shot splits for three public IC/SF datasets, ATIS, TOP, and Snips. We show that two popular few-shot learning algorithms, model agnostic meta learning (MAML) and prototypical networks, outperform a fine-tuning baseline on this benchmark. Prototypical networks achieves significant gains in IC performance on the ATIS and TOP datasets, while both prototypical networks and MAML outperform the baseline with respect to SF on all three datasets. In addition, we demonstrate that joint training as well as the use of pre-trained language models, ELMo and BERT in our case, are complementary to these few-shot learning methods and yield further gains.