Automated generation of conversational dialogue using modern neural architectures has made notable advances. However, these models are known to have a drawback of often producing uninteresting, predictable responses; this is known as the diversity problem. We introduce a new strategy to address this problem, called Diversity-Informed Data Collection. Unlike prior approaches, which modify model architectures to solve the problem, this method uses dynamically computed corpus-level statistics to determine which conversational participants to collect data from. Diversity-Informed Data Collection produces significantly more diverse data than baseline data collection methods, and better results on two downstream tasks: emotion classification and dialogue generation. This method is generalizable and can be used with other corpus-level metrics.

This work presents a new approach to unsupervised abstractive summarization based on maximizing a combination of coverage and fluency for a given length constraint. It introduces a novel method that encourages the inclusion of key terms from the original document into the summary: key terms are masked out of the original document and must be filled in by a coverage model using the current generated summary. A novel unsupervised training procedure leverages this coverage model along with a fluency model to generate and score summaries. When tested on popular news summarization datasets, the method outperforms previous unsupervised methods by more than 2 R-1 points, and approaches results of competitive supervised methods. Our model attains higher levels of abstraction with copied passages roughly two times shorter than prior work, and learns to compress and merge sentences without supervision.

This work describes an automatic news chatbot that draws content from a diverse set of news articles and creates conversations with a user about the news. Key components of the system include the automatic organization of news articles into topical chatrooms, integration of automatically generated questions into the conversation, and a novel method for choosing which questions to present which avoids repetitive suggestions. We describe the algorithmic framework and present the results of a usability study that shows that news readers using the system successfully engage in multi-turn conversations about specific news stories.

One-to-one tutoring is often an effective means to help students learn, and recent experiments with neural conversation systems are promising. However, large open datasets of tutoring conversations are lacking. To remedy this, we propose a novel asynchronous method for collecting tutoring dialogue via crowdworkers that is both amenable to the needs of deep learning algorithms and reflective of pedagogical concerns. In this approach, extended conversations are obtained between crowdworkers role-playing as both students and tutors. The CIMA collection, which we make publicly available, is novel in that students are exposed to overlapping grounded concepts between exercises and multiple relevant tutoring responses are collected for the same input. CIMA contains several compelling properties from an educational perspective: student role-players complete exercises in fewer turns during the course of the conversation and tutor players adopt strategies that conform with some educational conversational norms, such as providing hints versus asking questions in appropriate contexts. The dataset enables a model to be trained to generate the next tutoring utterance in a conversation, conditioned on a provided action strategy.