Virtual agents are increasingly used for delivering health information in general, and mental health assistance in particular. This paper presents a corpus designed for training a virtual counsellor in Cantonese, a variety of Chinese. The corpus consists of a domain-independent subcorpus that supports small talk for rapport building with users, and a domain-specific subcorpus that provides material for a particular area of counselling. The former consists of ELIZA style responses, chitchat expressions, and a dataset of general dialog, all of which are reusable across counselling domains. The latter consists of example user inputs and appropriate chatbot replies relevant to the specific domain. In a case study, we created a chatbot with a domain-specific subcorpus that addressed 25 issues in test anxiety, with 436 inputs solicited from native speakers of Cantonese and 150 chatbot replies harvested from mental health websites. Preliminary evaluations show that Word Mover’s Distance achieved 56% accuracy in identifying the issue in user input, outperforming a number of baselines.

We present an annotation scheme and a dataset of teacher feedback provided for texts written by non-native speakers of English. The dataset consists of student-written sentences in their original and revised versions with teacher feedback provided for the errors. Feedback appears both in the form of open-ended comments and error category tags. We focus on a specific error type, namely linking adverbial (e.g. however, moreover) errors. The dataset has been annotated for two aspects: (i) revision outcome establishing whether the re-written student sentence was correct and (ii) directness, indicating whether teachers provided explicitly the correction in their feedback. This dataset allows for studies around the characteristics of teacher feedback and how these influence students’ revision outcome. We describe the data preparation process and we present initial statistical investigations regarding the effect of different feedback characteristics on revision outcome. These show that open-ended comments and mitigating expressions appear in a higher proportion of successful revisions than unsuccessful ones, while directness and metalinguistic terms have no effect. Given that the use of this type of data is relatively unexplored in natural language processing (NLP) applications, we also report some observations and challenges when working with feedback data.

We present the first approach to automatically building resources for academic writing. The aim is to build a writing aid system that automatically edits a text so that it better adheres to the academic style of writing. On top of existing academic resources, such as the Corpus of Contemporary American English (COCA) academic Word List, the New Academic Word List, and the Academic Collocation List, we also explore how to dynamically build such resources that would be used to automatically identify informal or non-academic words or phrases. The resources are compiled using different generic approaches that can be extended for different domains and languages. We describe the evaluation of resources with a system implementation. The system consists of an informal word identification (IWI), academic candidate paraphrase generation, and paraphrase ranking components. To generate candidates and rank them in context, we have used the PPDB and WordNet paraphrase resources. We use the Concepts in Context (CoInCO) “All-Words” lexical substitution dataset both for the informal word identification and paraphrase generation experiments. Our informal word identification component achieves an F-1 score of 82%, significantly outperforming a stratified classifier baseline. The main contribution of this work is a domain-independent methodology to build targeted resources for writing aids.

This paper presents the first investigation on using semantic frames to assess text difficulty. Based on Mandarin VerbNet, a verbal semantic database that adopts a frame-based approach, we examine usage patterns of ten verbs in a corpus of graded Chinese texts. We identify a number of characteristics in texts at advanced grades: more frequent use of non-core frame elements; more frequent omission of some core frame elements; increased preference for noun phrases rather than clauses as verb arguments; and more frequent metaphoric usage. These characteristics can potentially be useful for automatic prediction of text readability.