We introduce a novel approach to transformers that learns hierarchical representations in multiparty dialogue. First, three language modeling tasks are used to pre-train the transformers, token- and utterance-level language modeling and utterance order prediction, that learn both token and utterance embeddings for better understanding in dialogue contexts. Then, multi-task learning between the utterance prediction and the token span prediction is applied to fine-tune for span-based question answering (QA). Our approach is evaluated on the FriendsQA dataset and shows improvements of 3.8% and 1.4% over the two state-of-the-art transformer models, BERT and RoBERTa, respectively.

This paper presents a reinforcement learning approach to extract noise in long clinical documents for the task of readmission prediction after kidney transplant. We face the challenges of developing robust models on a small dataset where each document may consist of over 10K tokens with full of noise including tabular text and task-irrelevant sentences. We first experiment four types of encoders to empirically decide the best document representation, and then apply reinforcement learning to remove noisy text from the long documents, which models the noise extraction process as a sequential decision problem. Our results show that the old bag-of-words encoder outperforms deep learning-based encoders on this task, and reinforcement learning is able to improve upon baseline while pruning out 25% text segments. Our analysis depicts that reinforcement learning is able to identify both typical noisy tokens and task-specific noisy text.

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation protocols to assess chat-oriented dialogue management systems, rendering it difficult to conduct fair comparative studies across different approaches and gain an insightful understanding of their values. To foster this research, a more robust evaluation protocol must be set in place. This paper presents a comprehensive synthesis of both automated and human evaluation methods on dialogue systems, identifying their shortcomings while accumulating evidence towards the most effective evaluation dimensions. A total of 20 papers from the last two years are surveyed to analyze three types of evaluation protocols: automated, static, and interactive. Finally, the evaluation dimensions used in these papers are compared against our expert evaluation on the system-user dialogue data collected from the Alexa Prize 2020.

This demo paper presents Emora STDM (State Transition Dialogue Manager), a dialogue system development framework that provides novel workflows for rapid prototyping of chat-based dialogue managers as well as collaborative development of complex interactions. Our framework caters to a wide range of expertise levels by supporting interoperability between two popular approaches, state machine and information state, to dialogue management. Our Natural Language Expression package allows seamless integration of pattern matching, custom NLP modules, and database querying, that makes the workflows much more efficient. As a user study, we adopt this framework to an interdisciplinary undergraduate course where students with both technical and non-technical backgrounds are able to develop creative dialogue managers in a short period of time.

In this paper, we first open on important issues regarding the Penn Korean Universal Treebank (PKT-UD) and address these issues by revising the entire corpus manually with the aim of producing cleaner UD annotations that are more faithful to Korean grammar. For compatibility to the rest of UD corpora, we follow the UDv2 guidelines, and extensively revise the part-of-speech tags and the dependency relations to reflect morphological features and flexible word- order aspects in Korean. The original and the revised versions of PKT-UD are experimented with transformer-based parsing models using biaffine attention. The parsing model trained on the revised corpus shows a significant improvement of 3.0% in labeled attachment score over the model trained on the previous corpus. Our error analysis demonstrates that this revision allows the parsing model to learn relations more robustly, reducing several critical errors that used to be made by the previous model.

This paper presents our enhanced dependency parsing approach using transformer encoders, coupled with a simple yet powerful ensemble algorithm that takes advantage of both tree and graph dependency parsing. Two types of transformer encoders are compared, a multilingual encoder and language-specific encoders. Our dependency tree parsing (DTP) approach generates only primary dependencies to form trees whereas our dependency graph parsing (DGP) approach handles both primary and secondary dependencies to form graphs. Since DGP does not guarantee the generated graphs are acyclic, the ensemble algorithm is designed to add secondary arcs predicted by DGP to primary arcs predicted by DTP. Our results show that models using the multilingual encoder outperform ones using the language specific encoders for most languages. The ensemble models generally show higher labeled attachment score on enhanced dependencies (ELAS) than the DTP and DGP models. As the result, our best models rank the third place on the macro-average ELAS over 17 languages.

We present a transformer-based sarcasm detection model that accounts for the context from the entire conversation thread for more robust predictions. Our model uses deep transformer layers to perform multi-head attentions among the target utterance and the relevant context in the thread. The context-aware models are evaluated on two datasets from social media, Twitter and Reddit, and show 3.1% and 7.0% improvements over their baselines. Our best models give the F1-scores of 79.0% and 75.0% for the Twitter and Reddit datasets respectively, becoming one of the highest performing systems among 36 participants in this shared task.