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<mods ID="petukhova-bunt-2020-adapting">
    <titleInfo>
        <title>Adapting the ISO 24617-2 Dialogue Act Annotation Scheme for Modelling Medical Consultations</title>
    </titleInfo>
    <name type="personal">
        <namePart type="given">Volha</namePart>
        <namePart type="family">Petukhova</namePart>
        <role>
            <roleTerm authority="marcrelator" type="text">author</roleTerm>
        </role>
    </name>
    <name type="personal">
        <namePart type="given">Harry</namePart>
        <namePart type="family">Bunt</namePart>
        <role>
            <roleTerm authority="marcrelator" type="text">author</roleTerm>
        </role>
    </name>
    <originInfo>
        <dateIssued>2020-may</dateIssued>
    </originInfo>
    <typeOfResource>text</typeOfResource>
    <language>
        <languageTerm type="text">English</languageTerm>
        <languageTerm type="code" authority="iso639-2b">eng</languageTerm>
    </language>
    <relatedItem type="host">
        <titleInfo>
            <title>16th Joint ACL - ISO Workshop on Interoperable Semantic Annotation PROCEEDINGS</title>
        </titleInfo>
        <originInfo>
            <publisher>European Language Resources Association</publisher>
            <place>
                <placeTerm type="text">Marseille</placeTerm>
            </place>
        </originInfo>
        <genre authority="marcgt">conference publication</genre>
        <identifier type="isbn">979-10-95546-48-1</identifier>
    </relatedItem>
    <abstract>Effective, professional and socially competent dialogue of health care providers with their patients is essential to best practice in medicine. To identify, categorize and quantify salient features of patient-provider communication, to model interactive processes in medical encounters and to design digital interactive medical services, two important instruments have been developed: (1) medical interaction analysis systems with the Roter Interaction Analysis System (RIAS) as the most widely used by medical practitioners and (2) dialogue act annotation schemes with ISO 24617-2 as a multidimensional taxonomy of interoperable semantic concepts widely used for corpus annotation and dialogue systems design. Neither instrument fits all purposes. In this paper, we perform a systematic comparative analysis of the categories defined in the RIAS and ISO taxonomies. Overcoming the deficiencies and gaps that were found, we propose a number of extensions to the ISO annotation scheme, making it a powerful analytical and modelling instrument for the analysis, modelling and assessment of medical communication.</abstract>
    <identifier type="citekey">petukhova-bunt-2020-adapting</identifier>
    <location>
        <url>https://www.aclweb.org/anthology/2020.isa-1.9</url>
    </location>
    <part>
        <date>2020-may</date>
        <extent unit="page">
            <start>75</start>
            <end>87</end>
        </extent>
    </part>
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